FAQ
Track your order
Give the ultimate gift
Lucky you!
You’ve just received a one-of-a-kind subscription to top-shelf whiskey bottles and unique Tasting Boxes™ curated by Flaviar experts and community members.
Eager to Claim Your Whiskey Gift? Here’s How!
Step 1
Enter your activation code in the field below
You’ll find your unique activation code on your gift card. Click ‘Enter’ and your gift will appear below the form.
Step 2
Add subscription to your cart & checkout
Click “claim gifted shipments” and the subscription will be added to your cart. Proceed to checkout.
Step 3
Enter your code again at checkout & enjoy!
Get ready for an expertly-curated whiskey shipment every 3 months + more exclusive perks yet to discover.
Enter Your Unique Gift Card Code
Save your credit card for future renewals
Prepare your gift card code for checkout
Got questions?
How does the subscription work?
Our subscription is exclusively for whiskey lovers. As a subscriber, you will receive 1 full-size 750ml bottle and 1 curated 3-vial Tasting Box™ on a quarterly basis. Our Flaviar experts and community members carefully choose these selections to include the most interesting, delicious, and noteworthy whiskies. So, all you need to do is activate your subscription and your shipments will start pouring through automatically.
Can I choose what I receive in each shipment?
Flaviar whiskey subscription is a curated subscription, and comes with a predetermined lineup curated by Flaviar experts and community members. They ensure you get to discover only the most interesting, delicious, and noteworthy whiskies.
What perks come with the Flaviar Black membership included in my gift subscription?
The complimentary Flaviar Black membership, valued at $40/year, unlocks a host of exclusive benefits! These include:
- Exclusive access to rare and vintage bottles from The Vault
- Priority access to our limited bottle releases
- First dibs on our premium Tasting Boxes™
- Special member pricing on both our Tasting Boxes™ and an ever-expanding library of full-sized bottles
- Free shipping on a wide range of premium bottles
- Priority customer support to cater to all your needs
What happens when the gift subscription ends?
It conveniently auto-renews, but you can easily deactivate this option at any time through your subscription dashboard. Alternatively, you can reach out to us at support@flaviar.com, and we will promptly assist you.
What happens with my Flaviar Black membership when the gift subscription ends?
The complimentary Flaviar Black membership included in the gift is valid for one year from the purchase date, irrespective of the duration of the gifted subscription. Once the year is up, the membership automatically renews, allowing you to continue enjoying all the fantastic benefits of being a Flaviar Black member. You always have the option to turn off auto-renewal in your subscription dashboard, or you can contact us at support@flaviar.com for assistance.
Why is my billing information needed at checkout?
Please note that in order to NOT be charged for your gifted subscription, you must enter the gift card code at checkout—should you forget to enter it, charges WILL apply.
Your billing information is required for processing future subscription and membership renewal charges. You have the flexibility to deactivate the automatic renewal option at any time through your subscription dashboard, or you can reach out to us at support@flaviar.com, and we will assist you promptly.
Is your service available where I live?
Currently, our services are available in all US states, except AL, AK, AR, DE, HI, ID, IA, KS, ME, MI, MS, MT, OR, SD, TN, UT, VT, WI, WV, and WY.
Our services are currently unavailable in Canada, Guam, Puerto Rico, and overseas US military bases.
Furthermore, our vendors are unable to ship to PO Boxes, APO/FPO/DPO (AE/AP/AA) addresses, courier depots, and mail forwarding services.
We are always here to help. If you can’t find your answer here, reach out to our team.