If we don't deliver your goods within two months from when the order was placed, we will refund your payment in full. This does not apply to preorders and unique releases.
You can cancel an order for a full refund within three days of purchase by contacting us at
[email protected], provided it hasn't shipped. If an order has shipped cancellation is no longer possible.
Once an order has been safely & successfully delivered, we do not accept returns due to a change of heart or taste. For more information please visit our
Shipping and Returns Policy.
Non-returnable and non-refundable purchases: personalized items (e.g., engraved), all items from our "Vault" store, all presales, special releases, and items of seasonal relevance unless stated otherwise.